The Genius Bar is the Apple Store's defining feature these days. Without waiting in line for an hour to have your MacBook checked out, behind a dude arguing furiously that there's NO WAY his iPhone ...

People will soon be able to walk into the Apple Store, explain their issue and receive an estimated wait time based on the severity of the problem, according to a new report. CNET contributor Don ...

The next time you take your broken iPhone to the Genius Bar, the repair could be carried out in China. Foxconn, one of Apple’s biggest manufacturing partners, was just granted approval to perform ...

Samsung has begun shooting its next commercial, and like previous ads, this one will poke fun at Apple and its users — namely those who will be purchasing the new iPhone 5 this week. Unfazed by its ...

Apple has finally put the Genius Bar online -- kind of, sort of, anyway. In select countries (not America), the company now offers online support for customers, so they don't have to go into an Apple ...

Apple Computer next week will launch a major update to the Genius Bar reservation system used by customers wishing to schedule an appointment for technical support or service at its many retail stores ...

Need help with your Apple product? You should start with the Apple Support app. The app offers step-by-step instructions and guides for many common problems and questions. What’s more, you can talk to ...

The company might be trying out a double-row Genius Bar at one retail outlet as a way to take advantage of more space, report says. Lance Whitney is a freelance technology writer and trainer and a ...

The good news is that there were plenty of Genius Bar employees around to inform the Atlanta Apple Store that its warranty was out of date. [Thanks Jason!] Explore more on these topics Share this ...