New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% ...
This most recent iteration of the virtual agent builds on Zoom AI Companion 3.0 to enable multi-step workflow automation ...
Zoom has introduced its Virtual Agent 3.0, an AI-powered customer support tool designed to minimize repeated contacts and ensure end-to-end resolution.
Zoom Virtual Agent 3.0 looks to enable enterprise clients with first-contact resolution of customer issues, reduced repeat contacts, and end-to-end workflow completion.
SAN JOSE, Calif., Feb. 24, 2026 (GLOBE NEWSWIRE) -- Today Zoom Communications, Inc. (NASDAQ: ZM) unveiled Zoom Virtual Agent 3.0 (ZVA), the next evolution in agentic automation. ZVA introduces a new ...